Terms & Conditions

Welcome to Puerto Ink. These Terms & Conditions govern your use of our website and our services, including tattoos, piercings, and jewelry sales. By accessing or using our website, you agree to these terms. If you do not agree with any part of these terms, please do not use our services.

General Information

  • Puerto Ink operates tattoo and piercing studios in Crete, Athens, Antwerp, and Amsterdam, offering professional body art and jewelry.
  • Our website provides information, booking services, and e-commerce features for purchasing piercing jewelry.
  • We reserve the right to modify these terms at any time without prior notice. Changes will be posted on this page.

Booking & Appointments

  • All tattoo and piercing appointments require a non-refundable deposit to secure your booking.
  • You must be 18 years or older for a tattoo. Some piercings may be available for 16+ with parental consent.
  • Arriving late by more than 15 minutes may result in cancellation or rescheduling at our discretion.
  • Cancellations or rescheduling must be requested at least 48 hours in advance.

Tattoo & Piercing Policies

  • We follow strict health and safety protocols to ensure a safe experience.
  • Clients must complete a consent form before any tattoo or piercing procedure.
  • We are not responsible for improper aftercare that may result in infection, fading, or irritation.
  • Puerto Ink reserves the right to refuse service for inappropriate, offensive, or discriminatory tattoo requests.

Jewelry Purchases & Returns

  • All jewelry sales are final due to hygiene and safety reasons.
  • If a product arrives damaged or defective, please contact support@puertoink.com within 7 days for a replacement or refund.
  • We do not offer exchanges for wrong sizes, so please review sizing details before purchasing.

Payment & Pricing

  • We accept major credit/debit cards, PayPal, and secure online payments.
  • Prices are subject to change without prior notice.
  • Any additional taxes, customs duties, or import fees for international orders are the customer’s responsibility.

Liability & Disclaimers

  • Tattoos and piercings involve permanent body modifications. You acknowledge and accept all risks involved.
  • Puerto Ink is not liable for allergic reactions, infections, or dissatisfaction with results.
  • All aftercare instructions provided must be strictly followed to ensure proper healing.

Intellectual Property

  • All designs, images, and content on this website are the property of Puerto Ink.
  • Unauthorized reproduction, distribution, or use of any material is strictly prohibited.

Prohibited Activities

You may not use our website for:

  • Illegal or fraudulent activities.
  • Harming, harassing, or threatening others.
  • Uploading malware, viruses, or unauthorized content.

Violations may result in account termination and legal action.

Privacy Policy & Data Protection

  • By using our website, you agree to our Privacy Policy, which outlines how we collect and use your data.
  • We are committed to protecting your personal information and follow industry-standard security measures.

Governing Law & Dispute Resolution

  • These terms are governed by the laws of [your country/jurisdiction].
  • Any disputes must first be attempted to be resolved through negotiation. If unresolved, disputes may be handled in [applicable court jurisdiction].

Contact Us

If you have any questions about this policy, you may contact our Data Protection Officer at:

Email: [Insert Email]

Mailing Address: [Insert Mailing Address]

Thank you for choosing Puerto Ink. We look forward to creating art with you!